Contact Pup ID HQ

We’re here to help! Whether you need assistance with your membership, have questions about our Australian dog tags, or want to learn more about how Pup ID can keep your dog safe, feel free to reach out.

Pup ID support

Welcome to the official Pup ID Support page, your go-to hub for anything related to your Pup ID tag, your account, or your dog’s safety.

Whether you’re activating your tag, checking on a delivery, reporting a missing dog, or simply sharing feedback, we’re here to help.

We’re a small, passionate team that genuinely cares about keeping Aussie dogs safe and we’re always happy to lend a hand.

If you haven’t already, feel free to check out our Frequently Asked Questions for quick answers, or if you need help activating your Pup ID Tag, our simple 4-step guide has everything you need to get started.

Still stuck? Just leave us a message using the contact form above or reach out directly at support@pupid.com.au. We’ll get back to you as soon as we can.